CRM & Sales
One pipeline from lead to order: quotes, price lists, follow-up and sales automation.
Odoo for SMEs · AI assistants · process consulting
Odoo implementation & ERP consulting
Official Odoo Partner
Official Odoo Partner
Odoo to structure your business. AI to make it faster.
Run your whole business on one Odoo: CRM, sales, invoicing, accounting, inventory, purchase, eCommerce, POS and support. AI assistants handle follow-ups, answers and reminders, so your team moves faster with less manual work. Built on enterprise ERP experience, with source-to-pay expertise that brings deeper process discipline to SME Odoo projects.
One Odoo CRM, sales, finance, stock, purchase, POS
AI assistants faster follow-up and answers, less busywork
Enterprise depth SAP, Coupa & Ariba source-to-pay
Odoo Process Panel
CRMOne sales pipelineLead · quote · follow-up
InventoryReal visibilityWarehouse · in · out
InvoicingLess manual workApprove · invoice · collect
DiscoverDesignAutomateSupport
Support flow
support@otosmartsoft.comOne address · one request · clear ownershipProcess scoreStandard firstA sustainable setup, not needless customization
Odoo modulesCRM · Sales · Invoicing · Accounting · Inventory · Purchase · POS · Helpdesk
AI & automationFollow-up · Answers · Documents · Reminders · Reporting
Enterprise experienceSAP · Coupa · SAP Ariba · industry & manufacturing
What we set up in Odoo
One Odoo for your whole business, built around real work.
From first lead to invoice and support, the modules SMEs use every day, connected and ready to automate.
Invoicing & Accounting
Invoicing, payments and your books in one place, with e-invoicing compliance built in.
Inventory & Purchase
Live stock, suppliers and approvals, with source-to-pay rigor from SAP Ariba and Coupa, rare in the Odoo world.
Website, eCommerce & POS
Online store and point of sale, with payment and shipping integrations.
Helpdesk & Support
Customer and internal requests in one flow, with clear priority and ownership.
AI assistants & automation
Practical AI inside Odoo: it answers routine questions, chases leads, sorts documents, sends reminders and pulls reports, so your team does less by hand and replies faster.
Why it matters
ERP projects need a clear process before any software.
Most ERP problems aren't technical. How sales is tracked, where stock is held, who approves what, and how support is handled. If these aren't clear, even the best system won't be adopted.
We don't just install Odoo; we clarify the workflow first, then build a standard, sustainable setup.
Everyday problems and the Otosmart Soft approach
Everyday problems
There's a system, yet the work still runs on Excel, email and chat.
- Spreadsheets that are never up to date
- Repetitive admin work and double data entry
- Unclear approval flows and ownership confusion
- Scattered customer, stock and invoice data
- Support requests lost between email and chat
The Otosmart Soft approach
We fix the process first, then the system.
- We clarify the real business process first
- We keep standard Odoo wherever it's enough
- We move time-wasting work into automation
- We only build integrations that add value
- We set up the support model for after go-live
Services
End-to-end services for Odoo projects.
We focus on the business outcome: clarify the process, configure Odoo, reduce repetitive work, prepare users, and bring support into a single point.
Odoo Implementation
CRM, Sales, Purchase, Inventory, Accounting, Invoicing, Helpdesk, Website and operations processes.
Process Analysis & Design
Before configuring Odoo, we clarify your sales, purchasing, inventory, finance and support processes.
Module Configuration
We use standard Odoo features correctly and avoid unnecessary customization.
Automation & AI assistants
We cut Excel dependency, manual checks and duplicate entry, and add AI assistants for follow-up, answers and reminders.
Training & Adoption
We prepare users through their own business scenarios, not abstract theory.
Support & Request Management
After go-live, we manage requests with one address, one flow and clear ownership.
How we work
Our Odoo implementation approach.
A clear, repeatable path that starts from how the business really works and ends with an Odoo system people actually use.
Discover
Business model, users, current tools and priorities.
Design
A simple, scalable Odoo design of the process.
Configure
A correct, upgradable setup with standard Odoo.
Automate
Reducing search, copy-paste and repetitive work.
Go live
User training, support model and an improvement plan.
Case studies
Real Odoo scenarios, not empty promises.
A real Odoo + AI implementation with BlackGym, plus example scenarios that show how we work.
Customer story · BlackGym
From social DMs to memberships: AI-driven sales on one Odoo platform.
Instead of Excel and an expensive platform: AI-assisted pre-qualification, CRM, e-invoicing, an Odoo website and turnstile integration.
Cleaning up scattered sales tracking with Odoo CRM
A clear pipeline, ownership, next step and follow-up instead of Excel and memory.
Bringing support requests into one flow with Odoo Helpdesk
Managing requests scattered across email and chat from one place, with priority and ownership.
Increasing visibility in purchasing and inventory
Supplier records, approvals, real-time stock visibility and order tracking.
Reducing manual work in invoicing and collection
Invoices, payment status, reminders and the finance team's repetitive work.
Support model
Once Odoo is live, your support model should be ready too.
The work doesn't end when the ERP goes live. Users need a clear way to ask questions, report issues and request improvements.
- One support address
- One request flow
- Clear priority and ownership
- User guidance and documentation
- Optional AI support assistant for instant answers
- A continuous improvement list
The experience behind your Odoo
Enterprise ERP discipline, on an SME-sized Odoo.
We ran source-to-pay on SAP Ariba and Coupa for large organizations for years, and we bring that same discipline to Odoo: clean requisitions, solid approvals, supplier management and three-way matching. Add hands-on automotive manufacturing, and you get enterprise-grade depth at an SME scale.
Contact
Let's scope your Odoo project before you commit.
Tell us how your processes work today; together we'll clarify what to implement in Odoo, what stays standard, and where automation will save the most time.
sales@otosmartsoft.comsupport@otosmartsoft.comOfficial Odoo Partner · Otosmart Soft